Ahrensburg, septembre 2018  - 5 years of production reliability with a fixed, manageable service budget – 

Retrofit or new investment - these were the two alternatives customers had in the past with aging, obsolete press controls. With the extended service contract model "EAE Care Protection", EAE GmbH now offers a further option. 

OM Druck GmbH & Co KG in Cloppenburg signed such a service contract on August 3, 2018, thus securing the daily newspaper production of the "Münsterländische Tageszeitung" and other print products at a fixed, calculable service budget for a period of five years.   

Via the contract model, EAE ensures the operation of the control components on the Clauberg Colorstar and the MAN Uniman press within the contract period, which is equivalent to a kind of insurance with mobility guarantee. EAE is responsible for maintaining the availability of the press with spare parts, refurbished parts, repairs or retrofit measures. The basic services of an EAE Service Level Agreement, such as cost-neutral 24/7 telephone and online support by the specialists in Ahrensburg are an additional component of this package.   

Essential parts of the EAE Service Contract "EAE Care Protection": 

• Annual EAE Control Audit
• EAE annual spare parts check
• Preferred supply of older generation spare parts and loan equipment
• Maintaining of production operations through short-term measures such as:

• On-site operations
• Spare parts supply with like-new parts (refurbished)
• Repairs on site and in the EAE Service Center Ahrensburg
• Required retrofit measures

Klaus Themann-Naporra "With this contract we have prevented all the unpleasant surprises that could threaten us on the press control side over the next five years"